• ActiveNet

New registration software is coming soon!

Elmhurst Park District is getting Active this year with the launch of its new registration software, ActiveNet. Account verification and set-up will open to Park District users on November 1.

The ActiveNet site will be used for program registration, pass memberships and facility reservations. With a user-friendly interface, simple navigation and customizable features, the Park District looks forward to debuting the software to the community.

ActiveNet will replace RecTrac, which the Park District determined was not capable of fulfilling the needs of the Elmhurst community after repeated system failures during high volume registration dates. It was chosen after an extensive review of software options. It’s a well-established software provider within the parks and recreation industry, with clients including Chicago and Naperville Park Districts.

Park District users will start using ActiveNet for registration with programming featured in the Winter 2024 Brochure. Beginning November 1, users will be able to login to ActiveNet to verify or set-up their account before Winter Registration on December 9.

If you’ve registered for a program in the past two years, account information will be automatically transferred into the new system. You’ll simply need to login to change your password and verify your account information is accurate. Those who have not registered since October 2021 will need to create a new account.

Prior to Winter Registration, the Park District will also be providing how-to videos and walk throughs to help users become familiar with the new software.

Park District users are invited to visit to view FAQs and keep up-to-date on the latest ActiveNet information. Those with questions about setting up an ActiveNet account can email registration [@] or call Wagner Community Center at (630) 993-8901 beginning November 1.

ActiveNet Registration

Our old registration software, RecTrac, was no longer meeting the community’s needs and expectations. Switching vendors created an opportunity to implement a more user-friendly system that better meets the needs of our patrons.

One of the goals of the new system is to eliminate the need for separate program registrations. ActiveNet has many large clients, including the Chicago Park District, who hold mass reservation events, and they are confident they will be able to handle the load on our first day of registrations.

You have successfully registered or waitlisted for a program, class, or activity when you click the “Checkout” button on the payment screen. You will receive a confirmation email with all of the details. You can also view your history by clicking on the ‘My Info’ button found at the top left. You will have access to each family members personal information, activity schedules, and payment information.

The District will use the new system for the Winter 2024 registration, which will take place on Saturday, December 9. 

If you’ve registered for a program in the past two years, you’ll simply need to login to the new system and hit “forgot password” to change your password and verify your account info. Your username will be your email address. However, if you have not registered since October 2021, you will need to create a new account.

  • Register online at your own convenience. Go online from any wireless device to register for an activity or league, make a payment, manage your profile and so much more.
  • Easily find what you're looking for with a robust activity search. Search by keyword, age, day, time, location, instructor, etc.
  • Before registration opens, save activities to your Wish List and then simply transfer them to your cart once registration is available.
  • Keep track of your entire family's activities and schedules in one place.
  • The ActiveNet shopping cart allows for multiple transactions at once, making the registration and payment process more convenient.
  • Use your credit card to make easy and secure payments online. You can also track payments and print out receipts when you need it.
  • Seamlessly connect to your Facebook account to invite friends to register for the same activities.
  • Stay "in the know" with ActiveNet Communication features.

The new system will go live on November 1, and you will then have access to create or verify your account.

Yes, you will be able to have multiple credit cards saved to your account. Each time you check out, you’ll choose your desired card and will need to enter the three-digit security code found on the back of your card. The new software and payment processor are fully encrypted and compliant to ensure your personal information is secure. We strongly encourage our users to choose a strong password and be diligent in protecting their personal information and account details.

A GIS map will be imported into the new system. When you enter your address, it will confirm if you are a resident so you will no longer need to come in person to verify residency.

When you’re on the login screen, simply click the “Forgot password” link. You’ll provide the email address used to create the account and click “Submit”. You’ll then receive an email containing a temporary password. Once you sign in with the temporary password, you’ll be prompted to change the password. Please do not create another account using a different email.

All users must be at least 18 years of age to create an account in the system.

To login to your account, you will click on Registration at then click on ‘Login or Create Account’. 

You will be able to add multiple credit cards to your account if you need to replace a new card/correct information prior to registration, and cannot contact us right away to update your stored information. Simply contact us at your earliest convenience to deactivate any stored card(s) no longer needed.

Sugar Creek Golf Course registration for programs and camps will be completed through ActiveNet. Tee times will be completed through a separate system. 

  1. Search and select a program.
  2.  Login or Create an Account
  3.  Attendees Screen: Select family member(s) you would like to book and click “Next”
  4. Review Screen: Review your Cart Summary, Answer any Questions  and sign Waiver then select “Checkout”
  5.  Payment Screen: Enter payment information and “Complete” the transaction.

Yes, you can still register at the Wagner Community Center, Courts Plus, or the Mary E. Kies Recreation Center.

No. You can navigate through the system without having an account or being logged in. You will only be prompted to log-in or create an account when you register for a program.

Search for an activity in one of two ways:

  1. Use the Search function by entering a keyword in the search field.
  2. Navigate through programs under the main categories: Aquatics, Day Camps, Dance, Early Childhood, Sunbeams & Rainbows, Events, Fitness, Gymnastics, Martial Arts, Racquet Sports, Rec Station, Sports, Theatre, Youth & Teens, Adults & Seniors, Centennial, Courts Plus, Kids Plus. You can refine your search using the filters: Day of Week and Date Range.

The good news is the new software will allow you to withdraw yourself or your child from most activities up to one week before the start date in the “transaction and payment history” section under “My account”. The amount will be credited to your account. Please contact EPD to cancel memberships. Please note certain activities have separate withdrawal dates.