Get ACTIVE

View our walkthrough or follow the steps below:

If you have registered for a program in the past two years: Account information will be automatically transferred into the new system. 

• Visit the ActiveNet Sign-In page
• Click the 'Forgot your Password?' Link under the password text box.
• Enter in the email address associated with your current registration account. 
  • You may be prompted to enter your name and birthdate and click Submit. 
  • NOTE: Please use your name as listed on your current account, i.e. If your account is Daniel, but you go by Dan, you will need to enter Daniel for the system to recognize you. 
• Check your email for the Reset your Password message and click the blue 'Reset Password' link to create a password for your new ActiveNet account. 
• Login with your email and newly created password.
• Once logged in, verify your account information looks correct. This includes your name, phone number, address, email, family members and emergency contacts.

If you have not registered for a program since October 2021: You will need to create a new account.

• Visit the ActiveNet Sign-In page
• On the Sign-In page, click 'Don't have an account? Join' and follow the prompts for account set-up.

To ensure a smooth registration process, make sure to verify your account prior to registration day.

You'll login at the ActiveNet Sign-In page.

As of December 1, 2023 the majority of our registration processes have switched ActiveNet. However, there are a few year long programs that will remain in RecTrac for the rest of 2024, along with their payments:

• Sunbeams & Rainbows Preschool 2023/2024
• Rec Station 2023/2024
• Gymnastics Team, Impact Dance, Recital Dance until the end of season 2024. 
• Tax Info 2023- Household data will be available in RecTrac through the end of April for tax purposes/reporting. 

Sunbeams & Rainbows Preschool and Rec Station will transition to ActiveNet with their next registration year, 2024/2025.

Login for 2023 and Prior Registration History.

Download a walkthrough for entering your birthdate in ActiveNet.

• Register online at your own convenience. Go online from any wireless device to register for an activity or league, make a payment, manage your profile and so much more.
• Easily find what you're looking for with a robust activity search. Search by keyword, age, day, time, location, instructor, etc.
• Before registration opens, save activities to your Wish List and then simply transfer them to your cart once registration is available.
• Keep track of your entire family's activities and schedules in one place.
• The ActiveNet shopping cart allows for multiple transactions at once, making the registration and payment process more convenient.
• Add and save multiple credit cards to your account. Use your credit card to make easy and secure payments online. You can also track payments and print out receipts when you need it.
• The ability to withdraw online from most registered activities up to one week before the start date.
• Seamlessly connect to your Facebook account to invite friends to register for the same activities.
• Stay "in the know" with ActiveNet Communication features.

If you’ve registered for a program in the past two years your account was transferred automatically, but you'll need to login to verify your account. To do this, view our walkthrough or follow the steps below:

• Visit the ActiveNet Sign-In page
• Click the 'Forgot your Password?' Link under the password text box.
• Enter in the email address associated with your current registration account. 
  • You may be prompted to enter your name and birthdate and click Submit. 
  • NOTE: Please use your name as listed on your current account, i.e. If your account is Daniel, but you go by Dan, you will need to enter Daniel for the system to recognize you. 
• Check your email for the Reset your Password message and click the blue 'Reset Password' link to create a password for your new ActiveNet account. 
• Login with your email and newly created password.
• Once logged in, verify your account information looks correct. This includes your name, phone number, address, email, family members and emergency contacts.

To ensure a smooth registration process, make sure to verify your account prior to Winter Registration on Saturday, December 9. 

If you have not registered since October 2021, you will need to create a new account.

Yes, you will be able to have multiple credit cards saved to your account. Each time you check out, you’ll choose your desired card and will need to enter the three-digit security code found on the back of your card. The new software and payment processor are fully encrypted and compliant to ensure your personal information is secure. We strongly encourage our users to choose a strong password and be diligent in protecting their personal information and account details.

View instructions for adding a credit card to your account.

The new software will allow you to withdraw yourself or your child from most activities up to one week before the start date in the “transaction and payment history” section under “My account”. The amount will be credited to your account. Please contact EPD to cancel memberships. Please note certain activities have separate withdrawal dates.

1. Search and select a program.
2.  Login or Create an Account
3.  Attendees Screen: Select family member(s) you would like to book and click “Next”
4. Review Screen: Review your Cart Summary, Answer any Questions  and sign Waiver then select “Checkout”
5.  Payment Screen: Enter payment information and “Complete” the transaction.

Search for an activity in one of two ways:

1. Use the Search function by entering a keyword in the search field.
2. Navigate through programs under the main categories: Aquatics, Day Camps, Dance, Early Childhood, Sunbeams & Rainbows, Events, Fitness, Gymnastics, Martial Arts, Racquet Sports, Rec Station, Sports, Theatre, Youth & Teens, Adults & Seniors, Centennial, Courts Plus, Kids Plus. You can refine your search using the filters: Day of Week and Date Range.

You have successfully registered or waitlisted for a program, class, or activity when you click the “Checkout” button on the payment screen. You will receive a confirmation email with the details. You can also view your history by clicking on ‘My Account” then clicking “Transaction and Payment History”.

Any eligible or outstanding credits that you have on your account were transferred to the new registration system between December 1-December 9, 2023. 

When you’re on the login screen, simply click the “Forgot password” link. You’ll provide the email address used to create the account and click “Submit”. You’ll then receive an email containing a temporary password. Once you sign in with the temporary password, you’ll be prompted to change the password. Please do not create another account using a different email.

Yes. Courts Plus memberships switched to ActiveNet, but members will use their same membership cards and barcode to scan in when visiting Courts Plus. All memberships were in the new software system by December 1. Also, starting December 1 new member photos are being taken. The first monthly billing in ActiveNet for members will be on January 1, 2024.

Sugar Creek Golf Course registration for programs and camps will be completed through ActiveNet. Tee times will be completed through a separate system. 

Yes. KRC memberships were moved over to ActiveNet between December 1-8, 2023.

If you’re creating a new account, ActiveNet uses a combination of county taxing and city addresses to verify residency. If the system does not recognize your address, you may be required to bring in proof of residency. Visit Registration Information for more details. 

One of the goals of the new system is to eliminate the need for separate registrations. ActiveNet has many large clients, including the Chicago Park District, who hold mass reservation events, and they are confident they can handle the traffic on the first day of registration.  

However, there will still be separate registration days for Summer Camps and Aquatics programs.  

Yes, you can still register at the Wagner Community Center, Courts Plus, or the Mary E. Kies Recreation Center.

Our old registration software, RecTrac, was no longer meeting the community’s needs and expectations. Switching vendors created an opportunity to implement a more user-friendly system that better meets the needs of our patrons.

We recommend that each family establish a primary account with login credentials. Create the account in the name of a head of household and then add all family member names and credentials underneath the head of household after it has been established. 

Each adult on the household with a unique email address will then also be able to login with their own credentials.

The first seasonal registration in ActiveNet took place Saturday, December 9 at 8 am when resident and Courts Plus registration opened up for programs featured in the 2024 Winter Brochure.  

All users must be at least 18 years of age to create an account in the system.

No. You can navigate through the system without having an account or being logged in. You will only be prompted to log-in or create an account when you register for a program.