COVID-19 Frequently Asked Questions

Events

Here is the current status of upcoming events:

  • Winter Pop-Up Party in the Park on January 13 - cancelled
  • Winter Pop-Up Party in the Park on February 3, February 24 and March 17 - On Schedule
  • Egg Hunt - Tentatively scheduled for April
  • Movies in the Park - Tentatively scheduled for Summer 2021
  • Eldridge Adventure Day - Tentatively scheduled for June
  • Bags, Brew and BBQ - Tentatively scheduled for July
  • Park Palooza - Tentatively scheduled for August
  • Touch a Truck - Tentatively scheduled for September
  • Family Fall Event - Tentatively scheduled for October
  • Tree Lighting in Wilder Park - Tentatively scheduled for December

 

Updated Thu, Jan 07 - 8:35am

Facilities

The Abbey Closed
Administrative Office Open
Athletic Fields Open
Basketball Courts Open
Courts Plus Open with capacity limits and some reservations required
Drinking Fountains Closed
East End Pool Closed
Futsal Court Open
The Hub Closed
Outdoor Weddings Closed
Pickleball Courts at Crestview Park Open
Picnic Shelter Rentals Closed
Playgrounds  Open
Restrooms Open
Roller Hockey Courts Open
Safety Town  Closed
Sand Volleyball Courts Open
Skate Park Open
Smalley Pool Closed
Sugar Creek Golf Course Open
Tennis Courts Open
Turf Fields Open
Trails and Walking Paths Open
Wagner Community Center Closed to public, open to program participants
Wilder Park Conservatory Open
Wilder Mansion Closed

 

Updated Tue, Jan 19 - 9:26am

Yes, playgrounds are open.

Updated Thu, Nov 19 - 8:34am

Outdoor pools did not open for the 2020 season. Everyone who purchased a season pass will be able to carry the pass over to use during the 2021 season.

It takes approximately five weeks to prep the pools for opening, which includes filling and treating the water; cleaning and setting up the facility; recruiting, hiring, and training more than 100 lifeguards; onboarding admissions and guest services staff; and purchasing the necessary equipment and supplies. In a normal year, the pool is filled and guards are hired and trained by mid-May, but due to the stay-at-home order, staff has been unable to start any of the necessary prep work.

In addition, in order to operate East End and Smalley Pools, staff would need to comply with social distancing guidelines, gathering limits, and cleaning/disinfecting guidelines, many of which have yet to be fully developed for swimming pools. It was unclear how the pools would be able to open safely and still comply with those strict limits and protocols issued by the CDC and Illinois Department of Public Health, and therefore the decision was made to remain closed. This closure also means that swim lessons and aquatic programs will not be held this summer.

Updated Thu, Nov 19 - 8:35am

Courts Plus is open for members, with restrictions. Reservations are required for the Fitness Floor and Lap Pool during Tier 3 Resurgence Mitigation. Visit courtsplus.com for details.

Updated Thu, Nov 19 - 8:36am

Yes. Sugar Creek Golf Course remains open during Tier 3 Resurgence Mitigations. Visit their website to book a tee time.

Updated Thu, Nov 19 - 1:04pm

Memberships

Monthly memberships, which had been on hold since April due to the pandemic, were reinstated on September 1. The first monthly bill was processed on September 15. Starting in October, bills are processed on the first of the month. A partial credit resulting from the facility closure on March 14 has been put on your household account. If you have any credit on your Elmhurst Park District account resulting from overpaid membership fees or canceled programs, that credit will be applied to your membership fee before your card on file is charged. Expiration dates for annual memberships have also been extended by 171 days due the closure. More information will be sent directly to annual members ahead of your renewal date.

We are excited to announce that monthly membership rates have been reduced by as much as 25% for the remainder of the year. Rates will be as follows: $45 for an adult and $30 for an additional adult on your account; $35 for a senior and $24 for an additional senior on your account; $35 for individual young adults ages 18-22 and $24 for additional young adult on your account; and $16 for an individual youth 17 and under and $15 for an additional youth on your account.

Learn more at the Courts Plus website.

Updated Tue, Dec 15 - 12:16pm

East End Pool and Smalley Pool were closed for the 2020 swim season. Everyone who purchased a season pass will be able to carry the pass over to use during the 2021 season. If you would prefer not to have a pass carried over, you may request a refund via email at registration [at] epd.org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.

Updated Thu, Nov 19 - 8:37am

Programs

During Tier 3 Resurgence Mitigation, any canceled programs or events will be credited back to your EPD household account, which will be available for future registrations when programs become available. You will receive an emailed receipt each time a credit is applied to your account. If you would prefer not to have a credit balance you may request a refund via email at registration [at] epd [dot] org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.

All canceled spring 2020 programs and aquatic programs were canceled and credited back to your EPD household account in the same manner as above.

Updated Thu, Nov 19 - 8:40am

Rec Station, Sunbeams & Rainbows, Martial Arts and other programs with automatic billing were not charged in April and will not be charged or billed during the closure. For programs that have ended or cancelled, credits for the missed classes have been applied to the household accounts. If you would prefer not to have a credit balance you may request a refund via email at registration [at] epd.org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.

Updated Fri, May 01 - 5:36pm

Rec Station will not be held for the 2020-2021 school year.

In lieu of Rec Station, the Park District is offering Club Ed., a self-directed E-Learning program based at Park District and District 205 locations. Learn more.

Updated Thu, Sep 03 - 12:53pm

Yes! Visit the Virtual Recreation page to view all virtual programs, including fitness, dance, early childhood and gymnastics.

Virtual Group Exercise is being offered to Courts Plus members via Zoom. Click here to learn more.

Visit our homepage, epd.org, to view our Digital Brochure and see other virtual class opportunities for early childhood. 

Updated Tue, Dec 15 - 12:21pm

Seasonal brochures will be available online only until further notice to provide maximum flexibility and cost savings. Our most current Digital Brochure can be accessed on our homepage, epd.org.

Updated Thu, Sep 03 - 12:54pm

Thus far, there have not been discussions about cutting the Park District’s tax levy or possibly providing tax rebates during the COVID-19 pandemic. While residents are not currently able to participate in programs nor use the playgrounds, athletic courts, facilities and fields, all of the District's 28 parks remain open for walking, hiking, running and biking and still have to be maintained during the stay-at-home order. This maintenance includes, among other things, mowing of turf, trail maintenance and trash collection. In addition, the District operates nearly 20 different facilities that, even while closed to the public, have to continue to be operated from the perspective of utilities, HVAC systems and security.

Less than half of the Park District's overall funding comes from property tax revenues. The majority of revenue is generated from user fees, memberships and facility rental fees.  During the stay-at-home order we are not generating any of those revenues and project our losses to be in excess of $6 million dollars.  As a result, we have instituted a hiring freeze, frozen any vacant positions, cancelled contracts with service providers, deferred more than $1 million dollars in capital projects and have furloughed and imposed pay cuts on hundreds of staff who run our programs and facilities.

Therefore, tax revenues are solely being used at the current time to operate the District's essential functions, with a focus on safety, security and sanitation for park users and our staff performing those tasks.

We greatly look forward to the lifting of the stay at home order so that the Park District, along with everyone else, can begin to transition back to a new "normal"  which we anticipate will allow for greater use of the parks and a gradual re-introduction of programs and services.

Updated Fri, May 15 - 1:44pm