COVID-19 Frequently Asked Questions

Programs

Summer registration, previously scheduled for May 2, is postponed. Staff is creating a revised version of our traditional day camps as many families rely on camp for childcare. Day Camp 2020 will be held starting Monday, June 22 at Wagner Community Center and the Eldridge Recreation building and will follow the guidelines set by Phase 3. Registration details on this program will be forthcoming. Staff is targeting Phase 4 for additional programming, such as dance, gymnastics, and sports and registrations for those programs will be detailed at that time.

Updated Thu, May 28 - 9:12pm

All spring programs and aquatic programs have been canceled and will be credited back to your EPD household account, which will be available for future registrations when programs become available. You will receive an emailed receipt each time a credit is applied to your account. If you would prefer not to have a credit balance you may request a refund via email at registration [at] epd.org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.

Updated Wed, May 13 - 8:55am

Rec Station, Sunbeams & Rainbows, Martial Arts and other programs with automatic billing were not charged in April and will not be charged or billed during the closure. For programs that have ended or cancelled, credits for the missed classes have been applied to the household accounts. If you would prefer not to have a credit balance you may request a refund via email at registration [at] epd.org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.

Updated Fri, May 01 - 5:36pm

All in-person AARP events and activities are cancelled until June 1, 2020, as we continue our precautions against the COVID-19 Coronavirus. This includes Tax appointments at The Abbey.

At this time we are waiting for information from AARP in regards to when they will resume programs and if they will making up any of the missed courses and tax prep appointments. Please check epd.org about news and updates regarding programming, which will be posted there as they are made available.

Updated Fri, May 01 - 7:46am

Staff is creating a revised version of our traditional day camps as many families rely on camp for childcare. Day Camp 2020 will be held starting Monday, June 22 at Wagner Community Center and the Eldridge Recreation building and will follow the guidelines set by Phase 3. This camp is similar to Funseekers but will not include the field trips and swimming at East End or Smalley Pools. Safety, as always, is top of mind. The restructured day camp will incorporate smaller group sizes, separate locations allowing for little to no crossover between camp groups, increased sanitation practices, face coverings when necessary, and social distancing restrictions in accordance with Illinois Department of Public Health and CDC guidelines. Due to the need to keep camp groups separate and provide indoor shelter for each group, there will be a limited number of spaces available for registration. Priority registration will go to those people who had already registered for Funseekers or Courts Plus camp. More information will be released the first week of June.

Updated Thu, May 28 - 9:12pm

Registration for 2020-2021 Rec Station, which was to take place April 1, is postponed until further notice. Information about the new date will be posted on epd.org when it becomes available.

Updated Fri, May 01 - 7:46am

Spring Soccer has been cancelled. The last day to register for Softball Leagues was April 27. The season is postponed until June 1, pending any changes to the latest COVID-19 updates from the state government.

Updated Fri, May 15 - 1:46pm

Yes! Visit the Virtual Recreation page to view all virtual programs, including fitness, dance, early childhood and gymnastics.

Updated Fri, May 01 - 7:46am

The Fall Brochure will not be mailed directly to homes this year. Seasonal brochures will be available online only until further notice to provide maximum flexibility and cost savings. The Fall Brochure will come online in mid-July.

Updated Thu, May 28 - 9:13pm

Outdoor pools will not open for the 2020 season, so this means no aquatic programs will be offered this summer. All aquatic program purchases will be credited back to your EPD household account, which will be available for future registrations when programs become available. You will receive an emailed receipt each time a credit is applied to your account. If you would prefer not to have a credit balance you may request a refund via email at registration [at] epd.org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.

Updated Tue, May 12 - 1:18pm

Staff is creating a revised version of our traditional day camps as many families rely on camp for childcare. Day Camp 2020 will be held starting Monday, June 22 at Wagner Community Center and the Eldridge Recreation building and will follow the guidelines set by Phase 3. This camp is similar to Funseekers but will not include the field trips and swimming at East End or Smalley Pools. Safety, as always, is top of mind. The restructured day camp will incorporate smaller group sizes, separate locations allowing for little to no crossover between camp groups, increased sanitation practices, face coverings when necessary, and social distancing restrictions in accordance with Illinois Department of Public Health and CDC guidelines. Due to the need to keep camp groups separate and provide indoor shelter for each group, there will be a limited number of spaces available for registration. Priority registration will go to those people who had already registered for Funseekers or Courts Plus camp. More information will be released in the first week of June.

Staff is targeting Phase 4 for additional programming, such as dance, gymnastics, and sports. Details will be forthcoming.

Updated Thu, May 28 - 9:14pm

Thus far, there have not been discussions about cutting the Park District’s tax levy or possibly providing tax rebates during the COVID-19 pandemic. While residents are not currently able to participate in programs nor use the playgrounds, athletic courts, facilities and fields, all of the District's 28 parks remain open for walking, hiking, running and biking and still have to be maintained during the stay-at-home order. This maintenance includes, among other things, mowing of turf, trail maintenance and trash collection. In addition, the District operates nearly 20 different facilities that, even while closed to the public, have to continue to be operated from the perspective of utilities, HVAC systems and security.

Less than half of the Park District's overall funding comes from property tax revenues. The majority of revenue is generated from user fees, memberships and facility rental fees.  During the stay-at-home order we are not generating any of those revenues and project our losses to be in excess of $6 million dollars.  As a result, we have instituted a hiring freeze, frozen any vacant positions, cancelled contracts with service providers, deferred more than $1 million dollars in capital projects and have furloughed and imposed pay cuts on hundreds of staff who run our programs and facilities.

Therefore, tax revenues are solely being used at the current time to operate the District's essential functions, with a focus on safety, security and sanitation for park users and our staff performing those tasks.

We greatly look forward to the lifting of the stay at home order so that the Park District, along with everyone else, can begin to transition back to a new "normal"  which we anticipate will allow for greater use of the parks and a gradual re-introduction of programs and services.

Updated Fri, May 15 - 1:44pm

Memberships

Courts Plus members who have paid in full will have their membership extended for the length of the closure. For example; if we are closed for 12 weeks you will have a 12 week extension on your membership. Members who are on installment billing will not be charged during the closure. When the facility reopens, the billing will be adjusted for the March closure period that was paid in March.

Updated Fri, May 01 - 5:36pm

The Elmhurst Park District will be keeping East End Pool and Smalley Pool closed for the 2020 swim season. Everyone who purchased a season pass will be able to carry the pass over to use during the 2021 season. If you would prefer not to have a pass carried over, you may request a refund via email at registration [at] epd.org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.

Updated Wed, May 13 - 9:00am

Events

All community events through the end of June have been cancelled, including Eldridge Adventure Day and Movies in the Park. It is our hope to reschedule the 100th Anniversary Community Picnic, scheduled for June 6, to a later date. Here is the current status of upcoming events:

  • Annual Dance Recital (May 31) - CANCELED
  • Community Picnic (June 6) - CANCELED with plans to reschedule
  • Eldridge Adventure Day (June 14) - CANCELED
  • Middle School Night at the Pool (June 18) - CANCELED
  • Party in the Park (June 19) - CANCELED
  • Patriotic Party at The Abbey (June 26) - CANCELED
  • Movies in the Park - Frozen 2 (June 26) - CANCELED
  • Party at the Pool (June 29) - CANCELED
  • Safety Town Open Roads (Through month of June) - CANCELED

 

Updated Thu, May 28 - 9:15pm

All community events through the end of June have been cancelled, including Adventure Day and Movies in the Park. It is our hope to reschedule the 100th Anniversary Community Picnic, scheduled for June 6, to a later date.

Updated Tue, May 12 - 12:50pm

Facilities

No picnic rentals or facility rentals will be taken for June. If your party has been scheduled during this time we will be happy to refund or reschedule your event without a cancellation or rescheduling fee.

Updated Tue, May 12 - 12:44pm

No picnic rentals will be taken for June.

Updated Thu, May 28 - 9:16pm

Yes. The parks are open for biking, running and walking, as long as visitors maintain social distancing. Do not congregate in large groups. Also, outdoor tennis courts, pickle ball courts, athletic fields and the skate park are open. The public will be required to abide by social distancing and sanitation guidelines and take all necessary precautions.

Updated Thu, May 28 - 9:22pm

No. The playgrounds have been roped off with caution tape and closed for play at this time. They will remain closed until Phase 4, according to the Restore Illinois Plan.

Updated Thu, May 28 - 9:17pm

Sugar Creek Golf Course is now open for prepaid tee times only (online & phone). Foursomes are allowed in Phase 3 with 10-minute tee time intervals. One person per cart, or two per household, is now allowed as well. The driving range will also open with limited capacity while the clubhouse will remain closed. Please see the Sugar Creek Golf Course website for guidelines set forth by the Illinois Department of Commerce.

Updated Thu, May 28 - 9:23pm

Eldridge Park's east playground was scheduled for redevelopment in 2020. Due to COVID-19, this project has been deferred. Updates regarding when the project will move forward will be posted to epd.org when available.

Updated Tue, May 12 - 1:13pm

Outdoor pools will not open for the 2020 season. Everyone who purchased a season pass will be able to carry the pass over to use during the 2021 season.

It takes approximately five weeks to prep the pools for opening, which includes filling and treating the water; cleaning and setting up the facility; recruiting, hiring, and training more than 100 lifeguards; onboarding admissions and guest services staff; and purchasing the necessary equipment and supplies. In a normal year, the pool is filled and guards are hired and trained by mid-May, but due to the stay-at-home order, staff has been unable to start any of the necessary prep work.

In addition, in order to operate East End and Smalley Pools, staff would need to comply with social distancing guidelines, gathering limits, and cleaning/disinfecting guidelines, many of which have yet to be fully developed for swimming pools. It was unclear how the pools would be able to open safely and still comply with those strict limits and protocols issued by the CDC and Illinois Department of Public Health, and therefore the decision was made to remain closed. This closure also means that swim lessons and aquatic programs will not be held this summer.

Updated Tue, May 12 - 7:18pm

Yes, tennis courts and the new pickle ball courts, located in Crestview Park, are open. However, the public will be required to abide by social distancing and sanitation guidelines and take all necessary precautions.

Updated Thu, May 28 - 9:21pm

Yes, the Skate Park is open. The public will be required to abide by social distancing and sanitation guidelines and take all necessary precautions.

Updated Thu, May 28 - 9:20pm

Yes, the athletic fields are open. The public will be required to abide by social distancing and sanitation guidelines and take all necessary precautions.

Updated Thu, May 28 - 9:20pm

Courts Plus staff is currently working on a Phase 3 reopening of the fitness floor and outdoor fitness classes with limited capacity and advanced reservations. A reopening date will be announced shortly and more specific information will be provided to Courts Plus members as soon as possible. Potential summer camp opportunities at Courts Plus are being considered for Phase 4. All other areas are being evaluated for opening in Phase 4 and 5.

Updated Thu, May 28 - 9:22pm

Anticipated Phase 4 openings will include playgrounds, sand volleyball, futsal, basketball and roller hockey courts, water fountains, the Wilder Park Conservatory, and the bicentennial and Wilder Mansion fountains.

Updated Thu, May 28 - 9:25pm

Staff hopes to be able to reopen The Hub toward the end of Phase 3 or early Phase 4. More details to come.

Updated Thu, May 28 - 9:41pm