COVID-19 Frequently Asked Questions
Community Events will begin again in Phase 4 during July! There will be capacity limits and reservations will be required.
All community events through the end of June have been cancelled, including Eldridge Adventure Day and Movies in the Park. It is our hope to reschedule the 100th Anniversary Community Picnic, scheduled for June 6, to a later date. Here is the current status of upcoming events:
- Safety Town Open Roads (Through month of July) - CANCELED
- Bags Brew & BBQ (July 25) - CANCELED
- Movie in the Park (August 7) - ON SCHEDULE
- Park Palooza (August 22) - CANCELED
- Girls Night Out - CANCELED
|Courts Plus||Fitness Floor is open, pool & locker rooms open July 27|
|East End Pool||Closed|
|The Hub||Open (spray ground requires reservations)|
|Pickleball Courts at Crestview Park||Open|
|Picnic Shelter Rentals||Open for groups up to 50|
|Roller Hockey Courts||Open|
|Sand Volleyball Courts||Open|
|Sugar Creek Golf Course||Open|
|Trails and Walking Paths||Open|
|Wagner Community Center||Closed|
|Wilder Park Conservatory||Open|
|Wilder Mansion||Reopening with restrictions (date TBD)|
Picnic shelters and picnic permit requests will be accepted for rentals up to 50 people. Groups above that size will not be considered based on Phase 4 guidelines.
Yes, playgrounds are open as of June 29. Click here for more information.
Eldridge Park's east playground was scheduled for redevelopment in 2020. Due to COVID-19, this project has been deferred. Updates regarding when the project will move forward will be posted to epd.org when available.
Outdoor pools will not open for the 2020 season. Everyone who purchased a season pass will be able to carry the pass over to use during the 2021 season.
It takes approximately five weeks to prep the pools for opening, which includes filling and treating the water; cleaning and setting up the facility; recruiting, hiring, and training more than 100 lifeguards; onboarding admissions and guest services staff; and purchasing the necessary equipment and supplies. In a normal year, the pool is filled and guards are hired and trained by mid-May, but due to the stay-at-home order, staff has been unable to start any of the necessary prep work.
In addition, in order to operate East End and Smalley Pools, staff would need to comply with social distancing guidelines, gathering limits, and cleaning/disinfecting guidelines, many of which have yet to be fully developed for swimming pools. It was unclear how the pools would be able to open safely and still comply with those strict limits and protocols issued by the CDC and Illinois Department of Public Health, and therefore the decision was made to remain closed. This closure also means that swim lessons and aquatic programs will not be held this summer.
Courts Plus reopened its fitness floor to members July 13, see more information here.
Courts Plus is also excited to welcome the community back with outdoor group exercise classes beginning Friday, June 12! Classes will be kept to 9 participants, with 1 instructor. Registration will be required. Fee is $10 members/$13 non-members per class.View full schedule and guidelines here.
Yes, The Hub is now open, the spray ground requires reservations.
Courts Plus members who have paid in full will have their membership extended for the length of the closure. For example; if we are closed for 12 weeks you will have a 12 week extension on your membership. Members who are on installment billing will not be charged during the closure. When the facility reopens, the billing will be adjusted for the March closure period that was paid in March.
The Elmhurst Park District will be keeping East End Pool and Smalley Pool closed for the 2020 swim season. Everyone who purchased a season pass will be able to carry the pass over to use during the 2021 season. If you would prefer not to have a pass carried over, you may request a refund via email at registration [at] epd.org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.
All spring programs and aquatic programs have been canceled and will be credited back to your EPD household account, which will be available for future registrations when programs become available. You will receive an emailed receipt each time a credit is applied to your account. If you would prefer not to have a credit balance you may request a refund via email at registration [at] epd.org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.
Rec Station, Sunbeams & Rainbows, Martial Arts and other programs with automatic billing were not charged in April and will not be charged or billed during the closure. For programs that have ended or cancelled, credits for the missed classes have been applied to the household accounts. If you would prefer not to have a credit balance you may request a refund via email at registration [at] epd.org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.
All in-person AARP events and activities are cancelled until June 1, 2020, as we continue our precautions against the COVID-19 Coronavirus. This includes Tax appointments at The Abbey.
At this time we are waiting for information from AARP in regards to when they will resume programs and if they will making up any of the missed courses and tax prep appointments. Please check epd.org about news and updates regarding programming, which will be posted there as they are made available.
Yes, Day Camp 2020 will begin June 22 and will follow the guidelines set by Phase 3. This camp is similar to Funseekers but will not include the field trips and swimming at East End or Smalley Pools. Safety, as always, is top of mind. The restructured day camp will incorporate smaller group sizes, separate locations allowing for little to no crossover between camp groups, increased sanitation practices, face coverings when necessary, and social distancing restrictions in accordance with Illinois Department of Public Health and CDC guidelines. Due to the need to keep camp groups separate and provide indoor shelter for each group, there will be a limited number of spaces available for registration. Priority registration will go to those people who had already registered for Funseekers or Courts Plus camp.
- Priority Registration (students who were enrolled in March 2020 and their siblings): August 4 at 9 a.m. – August 7 at 11:59 p.m.
- Open Registration: August 11 at 9 a.m.
Adult Sports Leagues for spring and summer are cancelled. Information on the status of fall leagues will be posted to the Adult Sports Leagues page as it becomes available.
Yes! Visit the Virtual Recreation page to view all virtual programs, including fitness, dance, early childhood and gymnastics.
Seasonal brochures will be available online only until further notice to provide maximum flexibility and cost savings. A Mid-Summer Brochure is now available. A September/October brochure is planned for mid to late August.
Outdoor pools will not open for the 2020 season, so this means no aquatic programs will be offered this summer. All aquatic program purchases will be credited back to your EPD household account, which will be available for future registrations when programs become available. You will receive an emailed receipt each time a credit is applied to your account. If you would prefer not to have a credit balance you may request a refund via email at registration [at] epd.org. A refund check will be mailed to the address we have on file. Refund checks are being processed once a week. We will do our best to process your refund as quickly as possible.
Thus far, there have not been discussions about cutting the Park District’s tax levy or possibly providing tax rebates during the COVID-19 pandemic. While residents are not currently able to participate in programs nor use the playgrounds, athletic courts, facilities and fields, all of the District's 28 parks remain open for walking, hiking, running and biking and still have to be maintained during the stay-at-home order. This maintenance includes, among other things, mowing of turf, trail maintenance and trash collection. In addition, the District operates nearly 20 different facilities that, even while closed to the public, have to continue to be operated from the perspective of utilities, HVAC systems and security.
Less than half of the Park District's overall funding comes from property tax revenues. The majority of revenue is generated from user fees, memberships and facility rental fees. During the stay-at-home order we are not generating any of those revenues and project our losses to be in excess of $6 million dollars. As a result, we have instituted a hiring freeze, frozen any vacant positions, cancelled contracts with service providers, deferred more than $1 million dollars in capital projects and have furloughed and imposed pay cuts on hundreds of staff who run our programs and facilities.
Therefore, tax revenues are solely being used at the current time to operate the District's essential functions, with a focus on safety, security and sanitation for park users and our staff performing those tasks.
We greatly look forward to the lifting of the stay at home order so that the Park District, along with everyone else, can begin to transition back to a new "normal" which we anticipate will allow for greater use of the parks and a gradual re-introduction of programs and services.