Registration

Fall Brochure delivery coming soon! Registration dates begin July 27

The Fall Brochure will be delivered the week of July 15! It's packed with details about upcoming community events, our Annual Report and fall program information. Mark your calendars for our registration dates.

Staggering the dates of registration, based on feedback from the community, has improved the registration software’s performance and the District intends to continue with the software through 2020, as long as this performance continues.

With this in mind, program registration for Gymnastics will begin Saturday July 27 at 8 a.m. General Registration and Courts Plus Registration will occur the following week on Saturday, August 3 at 8 a.m.

Registration will continue to be conducted on multiple days with upcoming Spring Brochure

Elmhurst Park District is busy preparing the Spring Brochure and is looking forward to the upcoming season.

Just as in past years, it will help you plan your summer too, with summer camps, aquatics programs and pool passes included in the brochure. 

During the Park District’s last registration event, the decision was made to hold gymnastics registration on a separate day from general registration in an effort to reduce the high volume of traffic on the District’s current registration software system.

Winter registration to be held Saturday

 As a result of issues with the Elmhurst Park District’s registration software, the District made changes to the first day of registration process beginning with winter registration. Those changes included hosting gymnastics registration on a separate day and time in an effort to alleviate the burden on the software system. That registration took place this past weekend and went smoothly.

Park District seeks Requests for Proposals for software vendors following registration issues

As a result of issues with the Elmhurst Park District’s registration software, the District has made changes to the first day of registration process beginning with winter registration this Saturday. Those changes include hosting gymnastics registration on a separate day and time in an effort to alleviate the burden on the software system.

Park District staff makes changes to winter registration

Residents can expect to see changes to the first day of registration for Elmhurst Park District programs beginning with the winter season. Based on feedback from residents, the decision was made to hold gymnastics registration on a separate day and time in an effort to reduce the high volume on the District’s current software system.

A survey was recently conducted to gauge the best day and time for gymnastics registration. Overwhelmingly, residents chose Saturday, December 1 at 8:00 a.m. Registration for general programs will then be held on Saturday, December 8 at 8:00 a.m.

Changes coming to Elmhurst Park District’s registration process: Take our Survey!

Update: The survey is now closed. If you still have questions or comments regarding registration, contact us and let us know!

It’s no secret that two of the last three registrations have been frustrating and difficult for residents. Therefore, staff will be making changes to the first day of registration beginning with winter registration in December.  

District Board and staff seek new solutions to software issue

The Elmhurst Park District Board and staff share the frustration felt by residents on Saturday and we sincerely apologize that once again it took an unacceptable amount of time for some to register for programs. We were hopeful that we had found a solution that would work for our residents and were disheartened that that was not the case.

Park District moves to hosted solution ahead of fall registration

It was smooth sailing for participants signing up for summer programs during resident registration on Saturday, May 5. Unfortunately that wasn’t the case during the spring registration on Saturday, February 24, when the District’s registration software failed to meet the needs of the residents, resulting in delayed registrations and a lot of frustration.

Park District continues to address registration software issues

At the March 12, 2018 Park Board meeting, Park District staff and the Board’s ad hoc IT committee provided updates regarding the District’s registration software, RecTrac from Vermont Systems, Inc. (VSI). The software ran at an unacceptably slow rate of speed during registration on February 24, 2018, causing concern amongst residents trying to sign up for programs.

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